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Statistics has been defined as:
“The art of gathering, organizing, summarizing, presenting, analyzing, interpreting, and drawing valuable insights from data to support planning and decision-making.”
In today’s fast-paced, data-driven world, the demand for timely and accurate information is reaching new heights. However, traditional survey methods are encountering difficulties in keeping up with this surging demand. Budget constraints and diminishing response rates have emerged as formidable obstacles, necessitating innovative approaches to stay ahead.
The dynamics between survey organizations and respondents have evolved, posing new challenges in motivating people and businesses to participate in surveys. The declining response rates associated with conventional data collection methods underscore the need for fresh and more effective approaches.
Moreover, relying on paper-based surveys without leveraging Geographic Information System (GIS) tools hampers coverage and creates barriers to reaching respondents efficiently. The burden of manually coding vast data using international classifications adds further complexity to the process.
As the information market witnesses the emergence of new players harnessing the vast data available on the internet, it becomes imperative to review and revamp traditional paper-based survey methods and survey design.
RealSoft is your go-to partner for a comprehensive suite of software professional solutions designed to elevate your national statistical processes. Our integrated enterprise solutions cater to your unique needs and include the following:
- Computer Assisted Personal Interviewing (CAPI): Streamline data collection through efficient computer-assisted interviews, ensuring accuracy and real-time data entry.
- Computer Assisted Telephone Interviewing (CATI): Conduct surveys and interviews seamlessly over the phone, optimizing response rates and data accuracy.
- Computer Assisted Web Interviewing (CAWI): Leverage web-based surveys to reach a wider audience, facilitating convenient data collection and analysis.
- Business Intelligence (BI), Data Governance, and Data Management Solutions: Harness the power of BI to transform raw data into actionable insights. Our data governance and management solutions ensure data integrity and security throughout your processes.
At RealSoft, we understand the significance of reliable and efficient statistics processes, and our tailored solutions empower you to achieve your data-driven goals effectively. With our comprehensive suite of offerings, you can make data collection, analysis, and decision-making an effortless and impactful part of your organization’s success.
RealSoft’s product delivers highly cost-effective solutions, streamlining the entire statistical process and significantly enhancing the production and dissemination of results. By employing different modes of survey, we have successfully increased response rates while alleviating the burden on respondents, thereby enhancing the overall service provided to our clients.
One of the major achievements of RealSoft lies in ensuring data accuracy with a keen focus on coverage and integrity. Our solutions provide easy access to statistical tables and products, adding exceptional value to the statistical data and empowering our clients with actionable insights. With RealSoft’s transformative approach, you can confidently rely on accurate and accessible statistical information to make informed decisions and drive your organization’s success.
A digital transformation within budget limits
With the responsibility of safeguarding and nurturing Jordan as a conducive place for living, working, and educating future generations, the Ministry of Interior recognized the need to elevate the efficiency and effectiveness of services provided to citizens, tourists, and residents. Embracing digital transformation through the e-government program was crucial to achieve this goal.
However, the Ministry faced challenges, as implementing digital transformation required a fundamental change in service delivery methods. It involved various departments, units, and agencies under the Ministry of Interior, along with multiple service partners. While there was a pressing need for financial budgets and technical expertise to drive the transformation, the maturity level of service partners’ digital transformation was insufficient to meet the project’s time and cost constraints.
The pressure to improve government services intensified, but the Ministry struggled to find local models to follow in order to expedite the transformation process.
Solutions Revolutionizing E-Government with a Strategic Approach
The Ministry of Interior embarked on a transformative journey by developing a strategic plan for implementing the e-government project in time-pressed successive phases. The strategy commenced with re-engineering service processes, followed by dividing the implementation into six distinct phases. Each set of services was targeted to be completed within a year to gain the confidence and support of both leadership and the public.
RealSoft, a Jordanian system integrator renowned for its expertise in web technologies and proficient execution of strategic projects, was chosen as the Ministry’s partner to implement the first phase. The phased strategic vision proved instrumental as the first phase was successfully executed within the estimated timeframe in mid-2018. Subsequently, the Ministry seamlessly implemented the subsequent phases, ultimately achieving the complete transformation of all services provided by the Ministry of Interior into fully electronic services, accessible through convenient smartphone applications.
With a relentless focus on enhancing service delivery, the Ministry of Interior diligently developed means of integration with partners, streamlining the process for beneficiaries to access services. The successful integration efforts led to the conversion of all service links into electronic connections.
Throughout the e-transformation journey, the Ministry established the e-Government Unit, tasked with sustaining the digital transformation project. This dedicated unit efficiently trained numerous professionals, empowering them to skillfully manage, operate, and safeguard the e-services system.
Today, the Ministry of Interior stands as a testament to the power of strategic planning and effective execution, having revolutionized its e-government services. The digital transformation not only optimized service efficiency but also strengthened the Ministry’s commitment to embrace technology for the greater benefit of its constituents.
Results - Redefining Public Services
The Ministry of Interior has achieved a significant milestone by seamlessly providing all its services to the public through the Internet while judiciously managing available budgets. The implementation of digital solutions has resulted in a reasonable annual maintenance cost, showcasing the Ministry’s commitment to fiscal responsibility.
The Ministry of Interior’s relentless pursuit of excellence and commitment to embracing cutting-edge technology have redefined public services, making them more accessible, streamlined, and citizen-centric than ever before. With the groundwork firmly laid, the Ministry is poised to lead the way in shaping a smarter, more interconnected future for the nation.